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Liberty option: cancellation with total flexibility Further information

COVID-19: An up-date concerning your stay

Following the latest announcements by the French government our campsites are closed until 6 May 2021 inclusive (except for the Parc La Clusure campsite, situated in Belgium). For further information please see our “Frequently Asked Questions” page.

Health and hygiene measures: your safety above all

In this unprecedented health context, the safety and health of our customers and our employees remain the number 1 priority for Sandaya. The group wishes to maintain the confidence of its customers regarding the high quality of the hygiene and health measures assured at its campsites.

Sandaya also undertakes to respect the recommendations set out in the campsite sector’s health protocol.

As regards its customers, Sandaya has made the following 10 commitments:

1. To respect the recommendations of the health authorities concerning the COVID-19.

2. To communicate about the preventive measures to be implemented concerning the risk of transmission of the COVID-19.

3. To train its staff concerning the barrier gestures and the health protocol, and to put protective equipment at their disposal.

4. To put signs and markings in place to encourage 1.50m social distancing in the reception areas.

5. To offer hydroalcoholic gel to customers and to personnel in the common areas.

6. To enhance the cleaning and disinfecting of accommodation and of common areas using cleaning-disinfecting products and to ensure that a mobile home is aired before the accommodation is made available again.

7. To streamline procedures for arrivals with the “fast check-in”.

8. To establish and apply enhanced access and health safety instructions specific to the recreational areas (swimming pools and children’s play areas) in accordance with the health authorities’ recommendations.

9. To deploy the health control plan in all the restaurant areas as recommended by the health authorities.

10. To apply the risk management protocol in the event that a customer or an employee is suspected of being infected with the COVID-19, in line with the health authorities’ recommendations.